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Terms and Conditions
Website Term of Use
Terms of Online Sales

Terms and Conditions

These Glass Sand Terms and Conditions (these “Terms”) are agreed to between Glass Sand, (“Glass Sand,” “we,” “us,” and “our”), on behalf of ourselves and our affiliates, and you.

These Terms contain three constituent parts:

  1. The Website Terms of Use

  2. The Terms of Online Sale

These Terms apply to the Glass Sand website located at www.Glass Sand and all other sites, mobile sites, services, applications, platforms and tools where these Terms, or any portion thereof, appear or are linked (collectively, the "Services"). You and other individuals or entities using the Services are collectively referred to as “Users.”

PLEASE READ THESE TERMS CAREFULLY. BY ACCESSING OR OTHERWISE USING THE SERVICES, YOU AGREE THAT YOU HAVE READ AND AGREE TO BE BOUND BY THESE TERMS. Any person or entity who interacts with the Services, whether through automated means, third-party means, or otherwise, is considered a User. Unless you have entered into a separate agreement with Glass Sand regarding the Services, these Terms are the complete and exclusive agreement between you and Glass Sand regarding your access to and use of the Services and supersede any oral or written proposal, agreement or other communication between you and Glass Sand regarding your access to and use of the Services.


Words and phrases used in these Terms have the definitions given in these Terms, or, if not defined herein, have their plain English meaning as commonly interpreted in the United States. These Terms are entered into as of the earlier of the date you first access or use the Services (the “Effective Date”) and will continue until terminated as set forth herein.

Glass Sand may revise these Terms from time to time whether by making those modifications available through the Services or by providing notice to you as specified in these Terms. Any modifications will be effective 24 hours following posting through the Services or delivery of such other notice. You may cease using the Services or terminate these Terms at any time if you do not agree to any modification. However, you will be deemed to have agreed to any and all modifications through your continued use of the Services following such notice. Any modifications to the Services, including all updates, upgrades, new versions, and new releases, will be treated as part of the “Services” for purposes of these Terms.

Website Terms of Use

1 Eligibility

The Services are intended for use by Users of 13 years of age and older. If you are under 18, you may use this Site only with involvement of a parent or guardian.

2 Access

Subject to your compliance with these Terms, we will permit you to access and use the Services solely for lawful purposes and only in accordance with these Terms and any other agreement you agree to before being given access to any specific Service. Any additional agreement is in addition to these Terms and will govern your use of the specific Services to which the additional agreement applies. In the event of a conflict between these Terms and such additional agreement, such additional agreement will control.

3 Accounts

Before using certain Services, you may be required to establish an account (an “Account”). Approval of your request to establish an Account will be at our sole discretion. Each Account and the User identification and password for each Account (the “Account ID”) is personal in nature. You may not distribute or transfer your Account or Account ID or provide a third party with the right to access your Account or Account ID. You are solely responsible for all use of the Services through your Account. You will ensure the security and confidentiality of your Account ID and will notify us immediately if any Account ID is lost, stolen or otherwise compromised, and we will not be responsible for such loss, theft, or compromise. Any activities completed through your Account or under your Account ID will be deemed to have been lawfully completed by you. You may not: (1) select or use an Account ID of another User with the intent to impersonate that User; and (2) use an Account ID that we, in our sole discretion, deem offensive. In addition to all other rights available to us, including those set forth in these Terms, we reserve the right, in our sole discretion, to terminate your Account, refuse service to you, or cancel orders.

4 Notices

Unless otherwise specified in these Terms, any notices required or allowed under these Terms will be provided to us by postal mail to the address for Glass Sand listed on the Services. We may provide you with any notices required or allowed under these Terms by sending you an email to any email address that you provide to us in connection with your Account, provided that in the case of any notice applicable both to you and other Users, we may instead provide such notice by posting it on the Services. Notices provided to us will be deemed given when we actually receive them. Notice provided to you will be deemed given 24 hours after posting to the Services or sending via e-mail, unless (as to e-mail) the sending party is notified that the e-mail address is invalid.

5 Links

We may from time-to-time provide links to third-party websites or platforms (“Third-Party Links”) for information or convenience. If you click on or use any of these Third-Party Links, you will be directed away from the WebSite. We do not control or maintain the material presented by any Third-Party Links or other companies. The inclusion of any Third-Party Link on the WebSite does not imply any association or relationship between us and the person or entity associated with the Third-Party Links and does not constitute or imply any endorsement, approval or sponsorship by us of the Third-Party Links, or the endorsement, approval or sponsorship of us by the owner and/or operator of the Third Party Links. The Third-Party Links do not imply legal authority to use any protected rights of others reflected in the Third-Party Links. We do not vouch for or assume any responsibility for the content, accuracy or completeness of material presented directly or indirectly in or on any Third Party Links.

Terms of Online Sale

1 Items

All descriptions, images, references, features, content, specifications, products and prices of Items are subject to change at any time without notice. Certain weights, measures, and other descriptions are approximate and are provided for convenience purposes only. If you have purchased Items in full case quantities, please note that some cases come in assortments of styles and colors which cannot be altered. The inclusion of any Items on the Services does not imply or warrant that these Items will be available. It is your responsibility to ascertain and obey all applicable local, state, federal, and international laws (including minimum age requirements) in regard to the receipt, possession, use, and sale of any Item. By entering into a Transaction, you represent and warrant that the Item that you buy will be used only in a lawful manner. You agree to pay all charges that may be incurred by you or on your behalf through the Services, at the price(s) in effect when such charges are incurred including, without limitation, all shipping fees. In addition, you remain responsible for any taxes that may be applicable to your Transactions.

2 Payment

Your credit/debit card will be charged once your Items ship. When you place your Transaction, we will put a “pending authorization” on your credit/debit card account for the entire amount of your Transaction. A “pending authorization” means your card issuer will hold the funds pending shipment of your Items. This will show up as a “pending transaction” on your credit/debit card account. Once we’ve shipped your Items, your credit/debit card will actually be charged. If your Items are being shipped from multiple locations, you may see separate charges on your credit/debit card account for each shipment.



3 Damaged Item & Fulfillment Mistakes

We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase.

Should you receive a damaged item, please log in to your account by going to and clicking on the "My Account" link at the top of the page.  Once you have logged into your account, click on "Add Request" and enter your return request information. We will process your request immediately, and will send out a replacement at no charge.


4 Cancellations; Limitations

We reserve the right, in our sole discretion, to cancel any Transaction or limit Item quantity. We may request additional qualifying information prior to accepting or processing your Transaction. In verifying your method of payment, shipping address and other information available to us, we may decide to cancel or otherwise reduce the quantity of Items in your Transaction. In such case, we will use our best efforts to notify you by email. If your credit or debit card has been charged, we will process any refund that may be due to you.

5 Refunds

So that we may continue to provide you extreme value, except as stated in the prior paragraph, we do not offer refunds and consider all sales final.

6 Taxes

Glass Sand will automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state/province where Glass Sand holds a presence. For orders shipped to other areas, you (the shopper) are solely responsible for any sales taxes and/or other taxes that may apply.

7 Availability, Errors, and Inaccuracies

Our acknowledgement of a Transaction means that your Transaction request has been received; it does not mean that your Transaction has been accepted or consummated, that Items have shipped, or that the price or availability of an Item has been confirmed. We make a conscientious effort to describe and display Items accurately through the Services. Despite these efforts, a small number of Items may be mispriced, described inaccurately or unavailable, and we may experience delays in updating Item information. As a result, we cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, and availability. We reserve the right to change or update Item information and to correct errors, inaccuracies, or omissions at any time without prior notice.

8 Customer Service

If you give us permission to contact you regarding a customer service issue, we or our agents may call, text, or email you at the telephone number and/or email address that you provide us. You further agree that we may, for training purposes or to evaluate the quality of our service, listen to and record phone conversations you have with us or our agents regarding customer service issues.

Return Policy

*Merchandise (Kits, Other)  / No Return
If the product has been damaged in the post please keep all packaging and contact us.

*Custom Artworks ( Physical and Digital ) 
For your peace of mind we offer a seven day cooling off period. We would like everyone who buys a piece of my art to be completely satisfied and to be able to make a purchase without worry. Once you have received the work you have seven days to live with it to make sure it is the piece for you.

If the artwork or product has been damaged in the post please keep all packaging and contact us. And also if you experience any problems at all regarding your order please email us. We will be happy to help.

2023 Glass Sand

Return Policy
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